Returns Policy

 

Returns & Exchanges

If your bikini doesn’t fit quite right, items can be returned within 14 days of delivery for a store credit only. Please note store credits are valid for up to 12 months from date of issue. All exchanges or returns are processed with 2-4 days of receiving your items and an email will be sent once the return has been processed. Shipping costs of returns and exchanges are at the customers expense.


Acceptance Policy
- Item/s must be in original condition, with all tags attached, including hygiene sticker.
- Under garments must be worn when trying on items.

To request a store credit, please email your order number, reason and details to info@turataswimwear.com.au


Faulty or Incorrect Items
-If you believe your item/s are faulty or incorrect, please email for assistance.

Please note Turata Swimwear is not responsible for any lost or damaged items when returning.